Acceptance
By registering an account or using Payday, you agree to these Terms of Service, our Privacy Policy, our Refund Policy, our Cancellation Policy, and the compliance & liability disclaimer. If you do not agree, you must not use the platform.
The service
Payday is a payroll assistance and compliance-support platform. It calculates payroll figures based on the statutory rules configured in the platform, prepares payslips, employment contracts, and filing pack exports, reminds you of upcoming filing and payment deadlines, and records payroll history in an audit trail.
Payday does not file, pay, or submit statutory returns to any authority on your behalf, and does not provide legal, tax, labour, payroll, or accounting advice. All outputs must be verified by a qualified professional before you remit to any authority. The full compliance & liability disclaimer forms part of these Terms.
Permitted use
You may use Payday solely for lawful payroll record-keeping, calculation assistance, and compliance reminder purposes for yourself or your employer. You may not resell, sublicense, or commercialise access to the platform without written permission, and you may not use the platform in any way that violates applicable law.
Account responsibility
You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.
Data you provide
You are responsible for the accuracy and legality of any data you enter into the platform, including employee personal information, tax reference numbers, and pay figures. You must have the right to process any personal data you upload. How we handle personal information is described in our Privacy Policy.
Subscriptions, fees & billing
Plans and fees
Access to the platform is sold as a subscription. Current plans, employee limits, and prices are shown on the pricing page and on your in-app subscription page. Prices are stated in the currency of your edition (Namibia Dollar or South African Rand) and may change with reasonable advance notice; changes take effect from your next billing period.
Free trial
New accounts may include a free trial period, shown at sign-up. No payment details are required to start a trial. When the trial ends, payroll access is paused until you subscribe; your data is retained.
Payment and renewal
Subscriptions are billed monthly in advance and renew automatically. Payments are processed by PayFast, our third-party payment processor; we do not store your card details. If a recurring payment fails, your account enters a limited grace period during which payroll generation is paused; if payment is not resolved by the end of the grace period, the account is suspended (your data is retained).
Cancellation and refunds
You may cancel at any time from your in-app subscription page — see the Cancellation Policy. Refunds are handled as described in the Refund Policy.
Platform availability
We aim for high availability but do not guarantee uninterrupted access. The platform may be taken offline for maintenance, updates, or in response to security incidents.
Modifications
We may modify these Terms at any time. Continued use of the platform after notification of changes constitutes acceptance of the updated Terms.
Termination
We may suspend or terminate your account if you violate these Terms or if your subscription lapses beyond any applicable grace period. Upon termination, your access to the platform will cease but your data may be retained for the period required by law and as described in the Cancellation Policy.
Limitation of liability
To the maximum extent permitted by applicable law, Payday South Africa and its operators shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform, including but not limited to incorrect payroll calculations, missed filing deadlines, penalties, interest, or any other statutory liability. You assume full responsibility for verifying all payroll outputs before remitting to any authority.
Governing law
These Terms are governed by the laws of Namibia for Payday Namibia users and the laws of the Republic of South Africa for Payday South Africa users, without regard to conflict of law principles. Nothing in these Terms limits any rights you may have under applicable consumer protection legislation, including the Consumer Protection Act 68 of 2008 (South Africa).
Contact
For questions about these Terms, please contact us at:
This document does not constitute legal advice. We recommend you consult a qualified lawyer for advice specific to your situation.
Terms of Service · Privacy Policy · Refund Policy · Cancellation Policy