← All legal & policies

Privacy Policy

Last updated: 17 July 2026

What we collect

We collect:

  • Account registration information (email address, name).
  • Employer details (business name, sector, country, contact information).
  • Employee records entered by you, including names, identity numbers (encrypted), tax reference numbers (encrypted), bank account details (encrypted), pay rates, and leave balances.
  • Payroll run data and generated documents.
  • Usage data (pages visited, actions taken) for platform improvement.
  • Billing information processed by PayFast (we do not store card numbers).

How we use your data

We use your data to:

  • Provide and improve the Payday platform.
  • Calculate payroll figures at your request.
  • Send transactional emails (payslip delivery, filing reminders, billing alerts).
  • Maintain an audit trail for your payroll history.
  • Comply with applicable legal obligations.

We do not sell your data to third parties.

Data retention

Payroll records, payslips, and audit logs are retained for as long as your account is active. After cancellation, your data is retained for 90 days so you can export documents or reactivate, and thereafter may be retained only as required to support any legal obligations or dispute resolution. Encrypted sensitive identifiers are stored using Supabase Vault patterns and are never logged in plain text.

Third-party processors

We use the following sub-processors:

  • Supabase — database, authentication, and file storage.
  • Netlify — hosting and serverless functions.
  • Resend — transactional email delivery.
  • PayFast — subscription payment processing.

Data processing relationship

Payday acts as a data processor when handling employee personal information on behalf of an employer (the responsible party or controller). By registering and using the platform to process employee data, you acknowledge this relationship and represent that you have a lawful basis for processing the personal data of your employees.

Employers are responsible for ensuring they comply with all applicable data protection laws in their jurisdiction, including obtaining any required consents from employees for the processing of their personal information through Payday.

Sensitive employee identifiers (national ID numbers, tax reference numbers, bank account details) are stored encrypted at rest. They are never included in audit log payloads in plain text.

POPIA notice (South Africa)

This section applies specifically to Payday South Africa users and the processing of personal information under the Protection of Personal Information Act 4 of 2013 (POPIA).

Responsible party

When you use Payday to process the personal information of your employees, you are the responsible party as defined by POPIA. Payday acts as the operator processing information on your behalf under your instruction.

Operator agreement

During onboarding, South African employers are required to acknowledge a Data Processing Agreement (DPA) that records the operator relationship between Payday and your organisation as required by POPIA section 21.

Data subject rights

Your employees have rights under POPIA including the right to access their personal information, to request correction, and to object to processing. As the responsible party, you are obliged to facilitate these rights. Payday's employee self-service portal assists with providing employees read-only access to their own payslips and leave balances.

Information Officer

For POPIA-related queries about the Payday platform itself, contact us using the details in the Contact section. For queries about an employee's personal information held by their employer, employees should contact their employer directly.

Cookies

Payday uses cookies and similar browser storage mechanisms for authentication session management (via Supabase Auth), user preference storage (e.g. active tenant selection), and core platform functionality. We do not use third-party advertising or tracking cookies.

By using Payday, you consent to the use of these strictly necessary cookies. You can clear cookies via your browser settings, but this will log you out of your account.

Your rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details in the Contact section below.

Contact

For privacy or data protection queries, or to exercise your rights under applicable data protection law, please contact us at:

Payday South Africa
http://paydaysa.com
The quickest way to reach us is the contact form — it goes straight to our support team.
Open the contact form
You'll be asked to sign in first if you aren't already.

This document does not constitute legal advice. We recommend you consult a qualified lawyer for advice specific to your situation.

Terms of Service · Privacy Policy · Refund Policy · Cancellation Policy